Shipping & Delivery

We aim to process and dispatch your order within 2-3 business days (excluding weekends and holidays) of receiving email confirmation of your purchase. We'll send you an email to confirm when we've shipped your order.

All orders are prepared and shipped from the United Kingdom (UK).

Domestic Shipping

Packing and postage is £3.99 to addresses based in the UK (includes Mainland, Highlands, and Northern Ireland).

We offer free shipping on UK mainland orders over £35 (excluding shipping costs).

Once your order has been processed, it will be delivered within 3-5 business days.

Please note: We do not bill or ship orders addressed to P.O. Boxes.

International Shipping

We offer international to the following locations:

USA
Canada

Please note: We do not bill or ship orders addressed to P.O. Boxes.

Shipping charges for your order will be calculated and displayed at checkout.

Once your order has been processed, delivery times will be:

USA:          6-8 business days
Canada:    6-8 business days

As an international customer, there may be additional Customs tariffs or charges to pay. These fees are set by your country. Unfortunately we have no control over these fees, and therefore can't calculate or predict what these might be.

All delivery times are estimates.

There may be times where we experience delays in getting your orders to you. For example, when dealing with large volumes of orders, problems with the postal service, packages being held at Customs (international customers), COVID-19 delays, or any other matters outside our control.

It may not be possible to provide tracking information for international packages. Not all shipping carriers are required to scan their shipments, which leads to inconsistent information. Do contact your local shipping carrier if your package is taking an usually long amount of time. They will be able to update you.

Thank you for choosing to shop at Thriving Good Life. Please don't hesitate to contact us if you have any questions or issues.